Home Care Operations Manager

LIFE Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 75,000 - 110,000; Full time

Job summary

LIFE Pittsburgh is seeking an experienced operations manager to oversee day-to-day administration and coordination of home care services for participants. This role includes budgeting, program development, and ensuring quality care across PCA staff.

The position requires collaboration with the management team, onboarding of new staff, and leadership in staffing, scheduling, and policy implementation to support participant outcomes and regulatory compliance.

Qualifications

• Minimum of 1 year experience in hospital, long-term care facility or community setting.
• Experience with geriatric population and family members.
• Prior management/supervisory experience preferred.

Responsibilities

• Oversee day-to-day operations and administration for LIFE Pittsburgh participants' home care services.
• Budget development and monitoring by service and per member per month.
• Coordinate onboarding and training of PCA staff.
• Collaborate with CCS and Scheduling teams to manage staffing and allocations.
• Ensure compliance with professional standards and regulatory guidelines.
• Lead quality program and handle grievances and on-call processes.

Skills

Leadership

Budgeting

Staffing

Training

Communication

Education

Bachelor's degree preferred

High School Diploma or equivalent

Job description

LIFE Pittsburgh is seeking an experienced operations manager to oversee day-to-day administration and coordination of home care services for participants. This role includes budgeting, program development, and ensuring quality care across PCA staff.

The position requires collaboration with the management team, onboarding of new staff, and leadership in staffing, scheduling, and policy implementation to support participant outcomes and regulatory compliance.