Home Care Operations Coordinator

Interim HealthCare Inc.; San Francisco (CA); Remote; USD 34,000 - 48,000; Part time

Job summary

Interim HealthCare is seeking a Home Care Coordinator / Office Manager to support San Francisco and Peninsula operations. The role focuses on coordinating caregiver schedules, recruiting, onboarding, and maintaining compliant records while ensuring smooth daily operations in a fast-paced environment.

Ideal candidates have caregiving or home care scheduling experience and a drive to grow into office management and operations.

Qualifications

• Excellent organizational and time-management skills.
• Strong verbal and written communication skills.
• Comfortable making frequent phone calls and communicating with caregivers and clients.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Comfortable using computers, scheduling software, and online systems.
• Dependable, professional, and able to work independently.
• Ability to commute reliably to our San Francisco office.

Responsibilities

• Coordinate caregiver schedules to ensure client shifts are appropriately staffed.
• Identify available caregivers and match with clients based on availability, location, skills, and preferences.
• Handle schedule changes, caregiver callouts, and last-minute staffing needs.
• Communicate with caregivers and clients to find workable scheduling solutions.
• Proactively identify scheduling gaps and help prevent interruptions in client care.
• Monitor daily shifts to ensure caregivers clock in/out and complete care notes.
• Recruit caregiver applicants from Indeed and other sources.
• Conduct initial phone screenings and coordinate interviews with promising candidates.
• Guide candidates through background checks and pre-employment requirements.
• Maintain an active pipeline of qualified caregivers for staffing needs.
• Coordinate onboarding for newly hired caregivers.
• Conduct caregiver orientation sessions and assign online training.
• Collect and verify required employment and compliance documentation.
• Ensure onboarding steps are completed before assignment to clients.
• Maintain accurate caregiver personnel files and client records.
• Track missing or expiring documents and follow up for updates.
• Support regulatory inspections and ensure compliance with policies.

Skills

Excellent organizational skills

Strong communication

Phone communication

Multi-priority management

Problem solving

Computer & scheduling software

Dependable & professional

Reliable commute to SF office

Tools

Scheduling software

Job description

Interim HealthCare is seeking a Home Care Coordinator / Office Manager to support San Francisco and Peninsula operations. The role focuses on coordinating caregiver schedules, recruiting, onboarding, and maintaining compliant records while ensuring smooth daily operations in a fast-paced environment.

Ideal candidates have caregiving or home care scheduling experience and a drive to grow into office management and operations.