Home Care Office Operations Lead

Assurance Care & Support Services Inc; Port Reading (NJ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

Paid time off

Training & development

Job summary

Assurance Care & Support Services Inc. is seeking an organized Home Care Office Administrator to oversee daily office operations, manage client intake and scheduling, and maintain compliant records for audits and licensing.

You will support staff onboarding, monitor payroll and billing paperwork, and handle inquiries from clients and families. The role involves coordinating with caregivers and coordinators, contributing to marketing efforts, and supporting agency growth in a fast-paced home care

Qualifications

• Experience coordinating office operations for a home care agency.
• Ability to manage client intake and scheduling with attention to detail.
• Strong communication with caregivers, clients, families and coordinators.
• Familiarity with documentation and compliance processes.

Responsibilities

• Oversee daily office operations for the home care agency.
• Manage client intake, scheduling, and service coordination.
• Maintain records in accordance with regulations and assist with audits.
• Support staff hiring, onboarding and training.
• Monitor timesheets, payroll submissions, and billing paperwork.
• Handle calls and emails professionally and provide client inquiries support.
• Prepare reports, authorizations, and assist with licensing requirements.
• Foster communication with caregivers, clients, families and coordinators.
• Support marketing, community outreach and referral relationships.

Skills

Office administration

Scheduling

Client coordination

Communication

Job description

Assurance Care & Support Services Inc. is seeking an organized Home Care Office Administrator to oversee daily office operations, manage client intake and scheduling, and maintain compliant records for audits and licensing.

You will support staff onboarding, monitor payroll and billing paperwork, and handle inquiries from clients and families. The role involves coordinating with caregivers and coordinators, contributing to marketing efforts, and supporting agency growth in a fast-paced home care