Home Care Operations & Compliance Manager

Amergis Healthcare Staffing; Columbia (MD); Presencial; USD 60 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical/Prescription

Dental

Vision

401(k) Company Match

Profit Sharing

Paid Time Off/Company Holidays

Parental Leave

Life Insurance

Short Term Disability

Long Term Disability

Transportation Benefit

Educational Assistance Program

Resumo da oferta

Amergis Healthcare Staffing in Columbia, MD seeks an experienced Office Operations Manager to oversee the day-to-day administration, payroll, billing, and compliance. You will coordinate onboarding for caregivers and field staff, ensure credentialing standards, and manage HQM metrics in a fast-paced office setting.

The role requires strong communication, organizational, and interpersonal skills, with a focus on policy adherence, HIPAA compliance, and cross-functional collaboration with BD,

Qualificações

• Undergraduate degree preferred in Business, Marketing, Management, Communications, Public Relations, Human Resources, Healthcare Administration or licensed RN.
• Minimum one year operations or administrative experience in healthcare preferred.
• Must meet federal, state, and local requirements.
• Must possess and retain knowledge of federal, state, local and accreditation homecare standards.
• Supervisory experience preferred.
• Ability to effectively elicit from and provide information to all team members, caregivers and clients using strong communication skills.
• Strong understanding of organizational and financial structure.
• Strong interpersonal skills and ability to work in a dynamic, fast paced environment.
• Strong organizational skills and attention to detail.
• Proficiency with computers, including Microsoft Office.

Responsabilidades

• Establishes and maintains effective communication within the office and with clients, caregivers, field staff, and team members.
• Collaborates with Business Development, Recruitment, and Clinical teams to support office operations.
• Implements and oversees best practices, tools, and processes per standards.
• Oversees caregiver and field staff onboarding, payroll, credentialing, and compliance.
• Ensures staff meet requirements (including C10) prior to field work.
• Manages HQM metrics and scorecard processes.
• Participates in the Compliance Plan Of Correction (CPOC).
• Interviews and selects new team members; manages development, coaching, and continuing education.
• Oversees payroll and billing processing; performs QA to resolve issues.
• Oversees medical records management per regulations; handles office spending and costs.
• Coordinates unemployment and workers’ compensation claims.
• Monitors office equipment, supplies, and space with Real Estate team alignment.
• Participates in Red Zone meetings; collaborates with Revenue Cycle on collections/AR.
• Builds relationships with clients and staff; obtains insurance verifications/authorizations and eligibility verifications.
• Coordinates certifications/licenses with Contracts and Licensing; manages grievance process.
• Enters incident reports; ensures HIPAA compliance.
• Gnerates reports: payroll, billing, financial, HR; performs other duties as assigned.

Conhecimentos

Communication skills

Microsoft Office

Organizational skills

Interpersonal skills

Information gathering

Formação académica

Undergraduate degree preferred in Business/Healthcare-related field

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Amergis Healthcare Staffing in Columbia, MD seeks an experienced Office Operations Manager to oversee the day-to-day administration, payroll, billing, and compliance. You will coordinate onboarding for caregivers and field staff, ensure credentialing standards, and manage HQM metrics in a fast-paced office setting.

The role requires strong communication, organizational, and interpersonal skills, with a focus on policy adherence, HIPAA compliance, and cross-functional collaboration with BD,