Home Care Operations Manager — Growth & Compliance

Addus HomeCare; Columbia (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

Addus HomeCare is seeking an experienced Operations Manager to oversee daily operations and administrative functions across branch and office support staff. This role focuses on recruitment, orientation, training and retention to meet budgeted census goals.

Responsibilities include ensuring regulatory and contract compliance, guiding staff, managing payroll and billing, and producing weekly progress reports to leadership. Bachelor's degree and 2+ years supervisory experience required.

Qualifications

• Oversee daily operations and administrative functions in branch and office settings.
• Recruit, orient, train and retain branch and office staff to meet census targets.
• Ensure compliance with company and contractual requirements across the branch.
• Manage payroll and billing processes and coordinate with leadership teams.
• Develop and maintain relationships with referral sources and community partners.

Responsibilities

• Oversee and guide administrative staff.
• Ensure service delivery aligns with plans and budgets.
• Provide regular reports to Agency/Regional Directors.
• Coordinate training and performance reviews for staff.
• Maintain compliance with applicable regulations and audits.

Skills

Supervisory/management experience

Recruitment and training

Census/revenue growth

Communication and organization

Travel readiness

Analytical skills

Education

Bachelor's Degree

Tools

MS Office

HRIS

Excel

PowerPoint

Word

Job description

Addus HomeCare is seeking an experienced Operations Manager to oversee daily operations and administrative functions across branch and office support staff. This role focuses on recruitment, orientation, training and retention to meet budgeted census goals.

Responsibilities include ensuring regulatory and contract compliance, guiding staff, managing payroll and billing, and producing weekly progress reports to leadership. Bachelor's degree and 2+ years supervisory experience required.