Healthcare Office Manager: Compliance & Scheduling Lead

Assurance Care & Support Services Inc; Edison (NJ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

Job summary

Assurance Care & Support Services Inc is seeking an Office Manager to oversee daily administrative operations and support staff, caregivers, and clients in a compliant, organized environment. The role emphasizes maintaining state compliance, managing client and employee files, and facilitating smooth office workflows.

The ideal candidate will have strong organizational and communication skills, experience in healthcare settings, and proficiency with Microsoft Office and scheduling tools.

Qualifications

• Requires high school diploma or equivalent; higher degree preferred.
• 2+ years of administrative or office management experience, preferably in healthcare/home care.
• Knowledge of DDA/Medicaid or healthcare regulations is highly desirable.
• Strong organizational and multitasking abilities are essential.
• Excellent communication and interpersonal skills are required.

Responsibilities

• Manage day-to-day administrative tasks including answering phones, scheduling, and emails.
• Oversee client intake process and maintain accurate records.
• Supervise office staff with guidance, training, and support.
• Ensure compliance with state/agency policies including DDA regulations.
• Maintain employee files, background checks, training documentation, and certifications.
• Coordinate caregiver/client scheduling and match staff to clients based on needs and availability.
• Manage timesheets, attendance, and assist with payroll processing.
• Order and manage office supplies and medical equipment inventory.
• Serve as liaison between clients, families, staff, and healthcare professionals.
• Prepare reports, filing systems, and support audits/inspections.
• Support hiring, onboarding, and training for new employees.

Skills

Organization & multitasking

Communication

Interpersonal skills

Healthcare regulations knowledge

Education

High school diploma or equivalent

Associate’s or Bachelor's degree (preferred)

Tools

Microsoft Office Suite

Scheduling software

Job description

Assurance Care & Support Services Inc is seeking an Office Manager to oversee daily administrative operations and support staff, caregivers, and clients in a compliant, organized environment. The role emphasizes maintaining state compliance, managing client and employee files, and facilitating smooth office workflows.

The ideal candidate will have strong organizational and communication skills, experience in healthcare settings, and proficiency with Microsoft Office and scheduling tools.