Home Care Office Manager: Client & Caregiver Liaison

Apploi; Vienna (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Pay: Salary $40K to $60K

Referral bonus program

Paid time off

Opportunity for performance based&nbsp

Opportunities for future advancement

Job summary

Always Family Homecare is seeking an Office Manager to join our team in central operations and to serve as the first impression for clients and caregivers. You will manage daily care coordination, scheduling, and HR related duties while upholding the company’s standards of integrity and customer care.

The role requires healthcare office experience, strong English communication, and the ability to work on-site with occasional field activities.

Qualifications

• Bachelor's degree and 2 years of related Office Manager experience in a health care setting (or Associate Degree with demonstrated experience)
• Experience with home or home health care coordination, office administration, and human resources
• Demonstrated ability to quickly establish rapport with both clients and caregivers
• Familiarity with ERM systems
• Highly proficient English communication skills, verbal and written
• Detail oriented and able to work without direct supervision
• Comfortable with phone conversation, email, texting, and video calls

Responsibilities

• Maintain daily integrity of our home care services; receive inquiries and coordinate caregiver needs and shifts
• Represent the company by handling calls from clients, families, prospective clients, and applicants
• Coordinate in-home visits by staff based on prospective client needs
• Maintain accurate caregiver and client records
• Communicate schedule changes to clients and caregivers
• Provide caregiver supervision and onboarding support during orientation
• Assist with and lead caregiver and marketing events as needed
• Occasional field visits to client homes or company events

Skills

Interpersonal skills

English proficiency

HR coordination

Scheduling

Education

Bachelor's degree in related field

Associate degree with related experience

Job description

Always Family Homecare is seeking an Office Manager to join our team in central operations and to serve as the first impression for clients and caregivers. You will manage daily care coordination, scheduling, and HR related duties while upholding the company’s standards of integrity and customer care.

The role requires healthcare office experience, strong English communication, and the ability to work on-site with occasional field activities.