Full Time Home Health Office Manager

Caring Life Services; Pittsburgh (Allegheny County); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

PTO

Birthday Pay

Quarterly Bonuses

Job summary

Caring Life Services is seeking an Office Manager to oversee day-to-day operations of our home care agency. You will support the Director of Operations, manage administrative functions, and ensure excellent client and staff service.

The role includes assisting with EVV and payroll tasks, maintaining client records, and coordinating staff activities. The ideal candidate has a degree in healthcare administration or related field, prior office management experience in home health care, and strong

Qualifications

• Degree in healthcare administration, business management, or related field preferred.
• Experience in office management or administrative roles, preferably in home health care.
• Established relationships with MCOs and familiarity with HHA exchange preferred.

Responsibilities

• Manage daily office operations to ensure smooth workflow.
• Supervise administrative staff and provide training and support.
• Assist with budgeting, payroll, invoicing, and financial reporting.
• Support intake, scheduling, and client coordination activities.
• Ensure regulatory compliance and maintain accurate records.
• Serve as a communication hub for clients, caregivers, and staff.
• Monitor office supplies and contribute to policy development.

Skills

Organizational skills

Multitasking

Communication

Computer literacy

Scheduling systems

Healthcare regulations knowledge

Education

Healthcare administration degree

Tools

Microsoft Office

Scheduling software

Job description

Caring Life Services is looking for an Office Manager. The Office Manager plays a key role in the day-to-day operations of our home care agency. This position supports the Director of Operations in overseeing office functions, ensuring smooth administrative operations, and providing excellent customer service to clients and staff. The Office Manager is responsible for maintaining office organization,assisting with EVV and payroll tasks, managing client records, and assisting with staff coordination.
The Office Manager is responsible for overseeing the daily operations of the home care agency's office. This role includes managing administrative staff, ensuring efficient office processes, and maintaining compliance with regulatory standards. The Office Manager plays a key role in supporting the agency's mission to provide high-quality care to clients.

Key Responsibilities:

• Office Operations: Manage daily office functions, ensuring efficient workflow and a productive environment.
• Staff Supervision: Oversee administrative staff, providing guidance, training, and support to ensure effective performance.
• Financial Management: Assist with budgeting, payroll, invoicing, and financial reporting to maintain the agency’s fiscal health.
• Client Coordination: Support intake and scheduling processes, ensuring that client needs are met promptly and efficiently.
• Compliance: Ensure that the agency adheres to state and federal regulations, maintaining accurate records and documentation.
• Communication: Serve as a point of contact for clients, caregivers, and other stakeholders, facilitating clear communication and addressing concerns.
• Inventory Management: Monitor and manage office supplies and equipment, ensuring resources are available as needed.
• Policy Development: Assist in developing and implementing office policies and procedures to improve operational efficiency.

Qualifications:

• Education: Degree in healthcare administration, business management, or a related field preferred.
• Experience: Previous experience in office management or administrative roles, preferably in a home health care setting. Established relationships with MCOs.
• Skills:
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in computer software, including office suites and scheduling systems.
• Knowledge of healthcare regulations and compliance requirements.
• The ideal candidate will have established MCO relationships
• HHA exchange experience preferred.

Additional Requirements:

• Ability to work independently and as part of a team.
• Strong problem-solving and decision‑making skills.
• Compassionate and client‑focused approach.

Benefits:

• Competitive salary
• Health insurance
• PTO
• Birthday Pay
• Quarterly Bonuses