Home Care Growth & Operations Director

All Ways Caring HomeCare; Baxley (GA); On-site; USD 80,000 - 85,000; Full time

Job summary

All Ways Caring HomeCare seeks an Executive Director to lead multiple Georgia operations, drive revenue, ensure top-quality client care, and align with policy and strategic plans. This role liaises with executives and government entities while directing performance and staff development.

The Executive Director will oversee budgets, compliance with regulations, and growth across locations, traveling as needed to supervise branches and optimize service delivery.

Qualifications

• Bachelor's Degree in Human Services, Business or related field; Master's Degree preferred.
• 3–5 years or more of progressively responsible experience managing operations, systems, processes, and people in a healthcare or service-focused environment.
• 3+ years of supervisory experience with at least five direct reports.
• Outstanding organization and leadership abilities.
• Excellent communication (oral and written) and public speaking skills.
• Experience in home care or related healthcare field strongly preferred.
• Proficiency in technology and all Microsoft Office solutions.
• Working knowledge of Federal, State, and local regulations of the business (area) they are responsible for.
• Excellent Customer Service skills.
• Proficiency with computers and modern office technology to support efficient operations and communication.
• Ability to travel 25–50% or as needed.

Responsibilities

• Reviews Operation's performance/support needs with Executive Management.
• Analyzes Operations and Branch Staff for alignment with BrightSpring's vision, mission, and values.
• Responsible for leading all operations under supervision to maximize revenue and profitability while ensuring high client care and employee satisfaction.
• Responsible for evaluating and implementing corrective action plans to improve financial performance.
• Participates in developing annual budgets and operational plans.
• Provides leadership support and tools to meet established goals.
• Builds business and increases client census to meet/exceed goals.
• Reviews Sales Plans and consult with Corporate Sales Team for implementation.
• Responsible for evaluating potential growth opportunities through expanding services.
• Coordinates training for staff on systems, policies, procedures, and client care.
• Provides Leadership support and guidance to operations with issues or vacancies by implementing standard processes.
• Establishes relationships between operations and the Executive Leadership Team.
• Assesses processes and performance.
• Deploys Core Team resources to support operations.
• Assists with process implementation to improve performance goals.
• Supports Branch Manager vacancies.
• Ensures each service site develops and implements recruitment/retention plans with HR and Talent Acquisition.

Skills

Excellent communication & public speak

Organizational leadership

Technology proficiency (MS Office)

Travel readiness 25–50%

Supervisory experience (>=5 reports)

Education

Bachelor's degree in Human Services/Business or related field

Master's degree preferred

Tools

Microsoft Office Suite

Job description

All Ways Caring HomeCare seeks an Executive Director to lead multiple Georgia operations, drive revenue, ensure top-quality client care, and align with policy and strategic plans. This role liaises with executives and government entities while directing performance and staff development.

The Executive Director will oversee budgets, compliance with regulations, and growth across locations, traveling as needed to supervise branches and optimize service delivery.