Home Care Case Coordinator: Scheduling, Staffing & Client Care

Optum; Rocky Hill (CT); On-site; USD 54,443,000 - 63,039,000; Full time

Benefits offered by this job

Benefits package

401k contribution

Job summary

Optum is seeking a Home and Community Based Services Case Coordinator to oversee a caseload of clients, coordinate daily scheduling, staffing and payroll tasks, and ensure high-quality service delivery. The role involves limited on-site supervision and collaboration with families, caregivers and staff in a dynamic care environment.

The position emphasizes problem-solving, orientation of new caregivers, and ensuring compliance with program requirements while maintaining client satisfaction and

Qualifications

• High school education or equivalent.
• Experience coordinating multiple activities at one time.
• Experience utilizing customer service skills.

Responsibilities

• Coordinate daily client case scheduling and caregiver coverage with clients and families.
• Manage staffing operations including hiring support and caregiver orientation.
• Assist with payroll, billing and data accuracy for clients and employees.
• Conduct client consultations, on-site visits and monitor satisfaction.

Education

High school education or equivalent

Job description

Optum is seeking a Home and Community Based Services Case Coordinator to oversee a caseload of clients, coordinate daily scheduling, staffing and payroll tasks, and ensure high-quality service delivery. The role involves limited on-site supervision and collaboration with families, caregivers and staff in a dynamic care environment.

The position emphasizes problem-solving, orientation of new caregivers, and ensuring compliance with program requirements while maintaining client satisfaction and