Care Scheduling & Staffing Coordinator

UnitedHealth Group; Eau Claire (WI); On-site; Confidential; Full time

Job summary

UnitedHealth Group seeks a Home and Community Based Services Case Coordinator to oversee client services and staffing for a caseload. You will interface with clients, families, and staff to ensure quality delivery and assist in hiring, payroll, and billing, with minimal onsite supervision.

The role emphasizes staffing, scheduling, data entry, and maintaining accurate records while ensuring compliance and customer satisfaction in a fast-paced environment.

Qualifications

• High school education or equivalent.
• Experience coordinating many activities at one time.
• Experience utilizing customer service skills.
• Scheduling and data entry experience.

Responsibilities

• Coordinate daily client case scheduling with appropriate caregiver coverage.
• Manage staffing operations including hiring and orientation.
• Oversee payroll, billing, and maintain client/employee records.
• Conduct client consultations and on-site visits; monitor satisfaction.
• Ensure compliance with policies, program requirements, and guidelines.

Skills

Coordination of activities

Customer service experience

Education

High school education or equivalent

Job description

UnitedHealth Group seeks a Home and Community Based Services Case Coordinator to oversee client services and staffing for a caseload. You will interface with clients, families, and staff to ensure quality delivery and assist in hiring, payroll, and billing, with minimal onsite supervision.

The role emphasizes staffing, scheduling, data entry, and maintaining accurate records while ensuring compliance and customer satisfaction in a fast-paced environment.