Care Scheduling & Staffing Coordinator

Optum; Eau Claire (WI); On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

Comprehensive benefits

Stock purchase plan

401k plan

Job summary

LHC Group, part of the Optum family, is hiring a Home and Community Based Services Case Coordinator in Eau Claire, WI. You will oversee services for a caseload, coordinate caregiver coverage, and participate in hiring, payroll, and billing processes while ensuring quality service delivery.

You will work with minimal supervision, perform on-site visits, client consultations, and strive for high customer satisfaction. This role offers growth opportunities within a supportive team environment.

Qualifications

• Experience delivering quality customer service
• Ability to coordinate multiple activities simultaneously
• Experience coordinating staffing and payroll/billing tasks

Responsibilities

• Coordinate daily client case scheduling with caregivers and families
• Manage staffing operations including hiring and orientation support
• Oversee payroll, billing, and data accuracy across records
• Conduct client consultations and on-site visits while monitoring satisfaction
• Ensure compliance with policies, funding requirements, overtime approvals, and incident reporting

Skills

Customer service

Multitasking

Education

High school education or equivalent

Job description

LHC Group, part of the Optum family, is hiring a Home and Community Based Services Case Coordinator in Eau Claire, WI. You will oversee services for a caseload, coordinate caregiver coverage, and participate in hiring, payroll, and billing processes while ensuring quality service delivery.

You will work with minimal supervision, perform on-site visits, client consultations, and strive for high customer satisfaction. This role offers growth opportunities within a supportive team environment.