Home Health Care Coordination Specialist

Always Compassionate Home Care; Bala Cynwyd (PA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Dental/Vision

Paid time off

Job summary

Always Compassionate Home Care seeks a Case Coordinator to support the coordination team. You will work directly with our caregivers to ensure clients receive compassionate care, emphasizing scheduling and ongoing communication with clients and caregivers.

The role requires 3–5 years in home care, strong organizational and communication skills, and the ability to multi-task in a fast-paced environment. Bachelor’s degree preferred; on-call after hours.

Qualifications

• 3–5 years of experience in a home care setting.
• Working knowledge of HHA Exchange.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal skills.
• Attention to detail with problem solving abilities.
• Strong customer service background.
• Staffing open cases and providing daily support to clients and caregivers.

Responsibilities

• Staff personnel according to home care patient schedules.
• Document and report changes in client status to Case Manager.
• Use time efficiently in a fast-paced environment.
• Multitask and adapt to dynamic caregiving needs.
• Be technically savvy with smartphones, tablets, and laptops.
• Communicate relevant information to clients, families, and coordinators in a timely manner.
• Maintain a daily call log and monitor the call dashboard.
• Follow up with clients and families regarding schedule changes and service needs.

Skills

Organizational skills

Time-management

Communication

Interpersonal skills

Attention to detail

Customer service

Staffing open cases

Education

Bachelor’s degree preferred

Tools

HHA Exchange

Job description

Always Compassionate Home Care seeks a Case Coordinator to support the coordination team. You will work directly with our caregivers to ensure clients receive compassionate care, emphasizing scheduling and ongoing communication with clients and caregivers.

The role requires 3–5 years in home care, strong organizational and communication skills, and the ability to multi-task in a fast-paced environment. Bachelor’s degree preferred; on-call after hours.