Homecare Scheduler: Coordinated Care & On-Call Support

hce-careers; Goshen (IN); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Opportunities for advancement

401(k)

Competitive salary

Paid time off

Job summary

hce-careers seeks a detail-oriented Scheduler to coordinate caregiver assignments and ensure proper client coverage. You will maintain effective communication with staff and clients, and thrive in a fast-paced environment focused on high-quality service.

The role requires strong organizational and communication skills, with on-call support rotating to cover off-hours. Experience in scheduling and home care is preferred, and a compassionate, professional demeanor is essential.

Qualifications

• High school diploma or equivalent.
• Scheduling experience preferred.
• In homecare experience preferred.
• Strong organizational skills.
• Excellent verbal and written communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Compassionate and professional demeanor.

Responsibilities

• Schedule and coordinate caregiver shifts based on client needs, staff availability, and skill level.
• Respond promptly to same-day call-offs and make scheduling adjustments.
• Maintain accurate and up-to-date schedules in the agency management system.
• Communicate regularly with caregivers and clients regarding schedules, changes, and updates.
• Ensure compliance with company policies.
• Collaborate with HR to ensure caregiver coverage based on ongoing hiring efforts.
• Provide on-call support during off-hours on a rotating basis.

Skills

Organizational skills

Communication skills

Multitasking

Compassionate demeanor

Education

High school diploma or equivalent

Job description

hce-careers seeks a detail-oriented Scheduler to coordinate caregiver assignments and ensure proper client coverage. You will maintain effective communication with staff and clients, and thrive in a fast-paced environment focused on high-quality service.

The role requires strong organizational and communication skills, with on-call support rotating to cover off-hours. Experience in scheduling and home care is preferred, and a compassionate, professional demeanor is essential.