Home Broadband Installation & Service Pro

Comcast (CC) of Willow Grove; Chamblee (GA); On-site; USD 49,594,000 - 66,125,000; Full time

Job summary

Comcast is seeking an entry‑level Broadband Installation Technician to perform residential installations, service changes, and troubleshooting in customers’ homes. You will install services, verify performance with testing tools, and educate customers on product use while maintaining safety standards.

The role requires flexible schedules, including nights, weekends, and overtime as needed, with comprehensive benefits available from Day 1 and a base pay of $18.20/hour plus quarterly bonuses and

Qualifications

• Adapt to varying work environments and schedules.
• Communicate clearly with customers and teammates.
• Diagnose issues and provide effective solutions.
• Provide safe, professional customer service.
• Maintain professionalism and courtesy in all interactions.

Responsibilities

• Install residential broadband services in customers' homes.
• Troubleshoot and resolve issues from network to customer equipment.
• Set up home networks (Coax, Ethernet, Wi‑Fi) as needed.
• Document work performed and update customer records.

Skills

Adaptability

Communication

Critical Thinking

Customer-Focused

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Education

High School Diploma / GED

Job description

Comcast is seeking an entry‑level Broadband Installation Technician to perform residential installations, service changes, and troubleshooting in customers’ homes. You will install services, verify performance with testing tools, and educate customers on product use while maintaining safety standards.

The role requires flexible schedules, including nights, weekends, and overtime as needed, with comprehensive benefits available from Day 1 and a base pay of $18.20/hour plus quarterly bonuses and