Holiday Gift Guide Sales Pro & Brand Advocate

Macy's; El Paso (TX); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Health and wellness coverage

401(k) match

Paid time off

Eight paid holidays

Leadership development

Colleague Resource Groups

Volunteer opportunities

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell and cultivate a repeat clientele while serving as the expert for the brands you represent.

Full-time colleagues are typically scheduled to work 30 or more hours per week, with some part-time shifts (12-24 hours) based on business needs. Benefits include health coverage and 401(k) matching, plus paid time off and holidays.

Qualifications

• Minimum 1 year selling or retail experience required.
• Ability to greet customers, make product recommendations, and upsell.
• Excellent verbal and written communication; comfortable with computers and RF equipment.

Responsibilities

• Provide an exceptional customer experience by keeping the customer as the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between designated vendors, personal stylists, and store leadership.
• Keep the sales floor neat, signed, and properly marked for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin above company average.
• Build brand-specific clientele to support local marketing.
• Organize vendor and non-vendor events to increase sales.
• Lead customer-facing vendor-sponsored events with vendor community partnerships.

Skills

Relationship building

Upselling

Customer service

Communication

Time management

Teamwork

Positive attitude

Tools

POS systems

Handheld devices

RF equipment

Company devices

Job description

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell and cultivate a repeat clientele while serving as the expert for the brands you represent.

Full-time colleagues are typically scheduled to work 30 or more hours per week, with some part-time shifts (12-24 hours) based on business needs. Benefits include health coverage and 401(k) matching, plus paid time off and holidays.