Holiday Gift Guide Brand Ambassador

Macy's; Denver (CO); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking an Ambassdor to drive sales by connecting with customers and sharing vendor product knowledge. You will cultivate repeat clientele, upsell, and service as the expert for the brand area you represent.

Full-time colleagues are scheduled 30+ hours per week; hours vary by business need. This role emphasizes exceptional service, collaboration with stylists, and merchandise knowledge across Macy's inventory.

Qualifications

• Minimum 1 year of selling or retail experience.
• Comfortable with computers, mobile devices, and POS systems.

Responsibilities

• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between designated vendors and the personal stylists and the store leadership team.
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin above company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Lead customer facing vendor sponsored events with vendor partnership and meet sales goals.
• Be proficient in Macy's point of sale systems and company devices to wrap up sales in a warm celebratory fashion.
• Foster an environment of acceptance and respect with colleagues, customers, and communities.

Skills

Customer service

Upselling

Communication

Teamwork

Time management

Relationship building

Job description

Macy's is seeking an Ambassdor to drive sales by connecting with customers and sharing vendor product knowledge. You will cultivate repeat clientele, upsell, and service as the expert for the brand area you represent.

Full-time colleagues are scheduled 30+ hours per week; hours vary by business need. This role emphasizes exceptional service, collaboration with stylists, and merchandise knowledge across Macy's inventory.