HOA Compliance Specialist - Community Liaison

Second-Avenue-Realty; Tampa (FL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Vision and Dental Insurance

Employer Paid Short Term and Long Term

Disability Insurance

401k

Paid Holidays and Vacation

Job summary

Second Avenue Realty in Tampa, FL is seeking a Community Compliance Specialist to review inbound inquiries about HOA governing documents and to assess leasing and use restrictions imposed by HOAs. You will serve as a bridge between residents and the HOA team, under the supervision of the Community Compliance Manager.

The role requires strong communication, attention to detail, and the ability to manage multiple HOA applications and databases.

Qualifications

• High School diploma or equivalent.
• Three years’ experience in a fast-paced property management environment.
• Familiar with HOA governing documents such as CC&Rs, Bylaws, Rules & Regulations.
• Excellent verbal and written communication skills.
• Proficient computer skills including Outlook, Word and Excel.
• Ability to prioritize and multi-task in a fast-paced environment.
• Strong teamwork and positive attitude.
• Reliably accessible via phone or email.
• Ability to learn new programs and software (MS Word, Excel, Adobe, Outlook).
• Available to work evenings, weekends and non-traditional holidays as needed.

Responsibilities

• Answer inbound phone/email inquiries about HOA documents and approvals.
• Review HOA documents for leasing or use restrictions affecting rentals.
• Manage and resolve HOA violations in a timely manner.
• Assist in processing HOA applications for residents.
• Provide high-level service to residents with urgency.
• Research required information using multiple systems.
• Apply analytical thinking to inquiries to streamline resolutions.
• Assist residents with HOA-imposed use restrictions.
• Maintain HOA database within Second Avenue systems.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Analytical thinking

Attention to detail

Time management

Teamwork

Customer service

Multitasking

Education

High School diploma or equivalent

Tools

MS Word

Excel

Outlook

Adobe

Job description

Second Avenue Realty in Tampa, FL is seeking a Community Compliance Specialist to review inbound inquiries about HOA governing documents and to assess leasing and use restrictions imposed by HOAs. You will serve as a bridge between residents and the HOA team, under the supervision of the Community Compliance Manager.

The role requires strong communication, attention to detail, and the ability to manage multiple HOA applications and databases.