HOA Compliance & Community Standards Officer

FirstService Residential; Haines City (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Gym access

Swimming pools

Job summary

FirstService Residential in Florida is seeking a Community Service Officer to monitor covenants and respond to residents on the Poinciana Villages HOA property. The officer operates a marked vehicle and enforces compliance with subdivision declarations and design criteria.

This full-time role requires a valid Florida driver license, U.S. work eligibility, and strong communication skills. You will complete reports, follow SOPs, and maintain professional standards while serving the community.

Qualifications

• Be eligible to work in the United States.
• Possess high school diploma or a GED equivalent.
• Must have at least a valid Florida Class “E” Driver License and must have a clean Motor Vehicle Record.
• Have a working knowledge of the English language to include the ability to speak over the radio without comprehension difficulty by the other party and to complete written reports of a technical nature.
• Possess solid communication and public relations skills.
• Be able to type accurately at a rate of 20wpm.
• Knowledge of Microsoft Office.

Responsibilities

• Monitoring and enforcing the Poinciana Subdivision Declaration, Design Control Board Criteria and Master Signage Criteria
• At all times while on duty conducts himself/herself in a professional manner. This applies to appearance, speech, manner and actions.
• At the beginning of each shift, check the vehicles and equipment to be used on shift (correcting any deficiencies and reporting any item that requires supervisory attention).
• Conduct all Community Service Officer Operations in accordance with the Standard Operating Procedures of the department and Personnel policies of the A.P.V.
• Submit legible, concise reports as required.
• Operate the vehicle in accordance with the Motor Vehicle Laws of the State of Florida at all times.
• Observe all Federal, State, County laws.
• Perform such additional duties and responsibilities as may be required by the needs of the department, the company and the Poinciana community.
• Monitor all building and/or residential construction sites for adherence to Criteria.
• Monitoring and enforcing the Poinciana Subdivision Declaration, Design Control Board Criteria and Master Signage Criteria

Skills

Public relations

Communication

Typing 20 wpm

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

FirstService Residential in Florida is seeking a Community Service Officer to monitor covenants and respond to residents on the Poinciana Villages HOA property. The officer operates a marked vehicle and enforces compliance with subdivision declarations and design criteria.

This full-time role requires a valid Florida driver license, U.S. work eligibility, and strong communication skills. You will complete reports, follow SOPs, and maintain professional standards while serving the community.