HOA Compliance & Resident Services Coordinator

ccmcnet; Scottsdale (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with company match

Paid Time Off

Parental Leave

Training & Education Assistance

Employee Assistance Program

Wellness program

Flexible Spending Accounts

Job summary

CCMC, a community management company serving master-planned communities, seeks a Compliance Coordinator to support multiple departments and uphold property standards. You will educate homeowners, document violations, coordinate fines, review architectural requests, and liaise with residents, vendors, and staff in a service-oriented environment.

Ideal candidates will have HOA experience, strong MS Office skills, and excellent communication.

Qualifications

• Experience with HOA operations preferred.
• Strong MS Office skills, including Outlook, Word and Excel.
• Excellent oral and written communication with high attention to detail.
• Must have a valid driver’s license and a personal vehicle with insurance.

Responsibilities

• Providing education, materials, information and assistance to new and existing homeowners
• Performing compliance checks and documenting, photographing and recording violations
• Issuing violations with specific reference to property maintenance and aesthetics
• Tracking and coordinating the fine process
• Reviewing architectural requests and ensuring proper submission
• Responding to resident phone calls and emails professionally
• Submitting work orders to maintenance staff and vendors
• Receiving and processing assessment payments
• Processing weekly debit card transactions and deposits
• Greeting residents, guests, and vendors at the association office

Skills

MS Office

Outlook

Excel

Communication

Customer service

Problem-solving

Job description

CCMC, a community management company serving master-planned communities, seeks a Compliance Coordinator to support multiple departments and uphold property standards. You will educate homeowners, document violations, coordinate fines, review architectural requests, and liaise with residents, vendors, and staff in a service-oriented environment.

Ideal candidates will have HOA experience, strong MS Office skills, and excellent communication.