HOA Compliance & Resident Services Coordinator

CCMC; Aubrey (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Wellness program

Company-matching 401k contributions

Paid time off

Paid parental leave

Training and educational assistance

Employee Assistance Program

Disability and life insurance

Pet insurance

Job summary

CCMC is seeking a Compliance Coordinator to join our HOA-focused team in a vibrant master-planned community. You will support multiple departments and work closely with the Community Manager to uphold property standards and resident satisfaction.

You will educate homeowners, process violations and fines, review architectural requests, and handle payments and communications with professionalism and care.

Qualifications

• Experience with HOA operations preferred.
• Strong time management and confidentiality of business matters.
• Self-motivated, dependable, organized, and efficient with problem-solving skills.
• Excellent written and oral communication skills.
• Proficient in MS Office programs including Outlook, Word and Excel.
• Valid driver's license and personal vehicle with current insurance.
• Flexibility to work after hours for meetings.
• Must pass pre-employment drug screen and background check.

Responsibilities

• Providing education, materials, information and assistance to new and existing homeowners.
• Performing compliance checks and documenting, photographing and recording violations.
• Issuing violations with reference to property maintenance and aesthetics.
• Tracking and coordinating the fine process.
• Reviewing architectural requests and ensuring proper submission.
• Responding to resident calls and emails in a professional manner.
• Submitting work orders to maintenance staff and vendors as needed.
• Receiving and processing assessment payments.
• Processing weekly debit card transactions and deposits.
• Greeting residents, guests, and vendors upon entering the association office.

Skills

MS Office

Communication skills

Time management

Attention to detail

Customer service

Tools

MS Office (Outlook, Word, Excel)

Job description

CCMC is seeking a Compliance Coordinator to join our HOA-focused team in a vibrant master-planned community. You will support multiple departments and work closely with the Community Manager to uphold property standards and resident satisfaction.

You will educate homeowners, process violations and fines, review architectural requests, and handle payments and communications with professionalism and care.