Compliance Coordinator

Ccmc; Chandler (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental & vision

Wellness program

401k with company match

PTO & holidays

Parental leave

Education assistance

Employee Assistance Program

Disability & pet insurance

Job summary

CCMC is seeking a Compliance Coordinator for a large master-planned community in Arizona. You will support multiple departments, collaborate with the Community Manager and help homeowners maintain property standards.

Responsibilities include educating homeowners, performing compliance checks, issuing violations, processing payments, and coordinating with maintenance and vendors. A valid driver's license and vehicle are required, with after-hours flexibility and travel as needed.

Qualifications

• Experience with HOA operations preferred.
• Ability to maintain confidentiality of business matters.
• Self-motivated, dependable, organized and efficient with problem-solving.
• Proficient in MS Office programs including Outlook, Word and Excel.
• Strong verbal and written communication with high attention to detail.

Responsibilities

• Provide education, materials, information and assistance to new and existing homeowners.
• Perform compliance checks and document violations with photos and records.
• Issue violations referencing property maintenance and aesthetics.
• Track and coordinate the fine process.
• Review architectural requests for proper submission.
• Respond to resident calls and emails professionally.
• Submit work orders to maintenance staff and vendors as needed.
• Receive and process assessment payments and deposits.
• Handle weekly debit card transactions and deposits.
• Greet residents, guests, and vendors at the association office.

Skills

HOA operations

Time management

Confidentiality

Customer service

MS Office

Communication skills

Tools

MS Office

Outlook

Word

Excel

Job description

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

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Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

About the Community:

This is a large scale, master plan community with extensive common areas and commercial areas.

The Compliance Coordinator will be working in a team environment providing support to other departments and working closely with the Community Manager. They provide a valuable service to our homeowners while preserving and enhancing property standards.

What you’ll accomplish:

• Providing education, materials, information and assistance to new and existing homeowners
• Performing compliance checks and documenting, photographing and recording violations
• Issuing violations with specific reference to property maintenance and aesthetics
• Tracking and coordinating the fine process
• Reviewing architectural requests and making sure they are submitted correctly
• Responding to resident phone calls and emails in a professional way
• Submitting work orders to maintenance staff and vendors when necessary
• Receiving and processing assessment payments
• Processing weekly debit card transactions and deposits
• Greeting residents, guests, and vendors upon entering the association office

What we’re looking for:

• Experience with HOA operations preferred
• Professional and adaptable, demonstrate good time management and have demonstrated an ability to maintain the confidentiality of business matters
• Self-motivated, dependable, organized, and efficient with excellent problem-solving skills
• Computer skills that include a strong working knowledge of MS Office programs such as Outlook, Word and Excel
• Able to communicate effectively orally and in writing, and have high attention to detail
• Have an excellent telephone manner, with a commitment to the highest customer service possible
• Must have a valid driver’s license in the state of employment and a personal vehicle with current liability insurance – standard mileage reimbursement provided
• Flexibility to work after hours on occasion to attend meetings
• Must pass a pre-employment drug screen and background check

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state driver’s license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify Human Resources immediately regarding any change to your motor vehicle standing. CCMC may periodically review motor vehicle reports to ensure compliance with these requirements.

The physical requirements can vary, but generally, they may include:

• Mobility: Ability to walk the grounds long distances in various weather conditions.
• Lifting and Carrying: Occasionally lifting and carrying supplies or equipment up to 25 pounds.
• Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
• Manual Dexterity: Skills in using technology, including computers and mobile devices.
• Driving: Ability to operate vehicle to perform certain job functions. (Please note: We will request and review an MVR at the time of hire and on a periodic basis thereafter to ensure that employees maintain a satisfactory driving status.)

We are committed to creating an inclusive and accessible work environment. If you require reasonable accommodations during the application process or in performing the job duties as described in the posting, please email [e-mail] so we can review next steps together.

What we offer:

• Comprehensive benefits package including medical, dental, and vision
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid time off for vacation, holidays, medical, and volunteering
• Paid parental leave
• Training and educational assistance
• Support programs, including Employee Assistance Program and Calm Health
• Optional benefits including short- and long-term disability, life insurance, and pet insurance
• Most importantly, a caring team who is dedicated to your success!