HOA Compliance & Resident Services Coordinator

Ccmc; Chandler (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental & vision

Wellness program

401k with company match

PTO & holidays

Parental leave

Education assistance

Employee Assistance Program

Disability & pet insurance

Job summary

CCMC is seeking a Compliance Coordinator for a large master-planned community in Arizona. You will support multiple departments, collaborate with the Community Manager and help homeowners maintain property standards.

Responsibilities include educating homeowners, performing compliance checks, issuing violations, processing payments, and coordinating with maintenance and vendors. A valid driver's license and vehicle are required, with after-hours flexibility and travel as needed.

Qualifications

• Experience with HOA operations preferred.
• Ability to maintain confidentiality of business matters.
• Self-motivated, dependable, organized and efficient with problem-solving.
• Proficient in MS Office programs including Outlook, Word and Excel.
• Strong verbal and written communication with high attention to detail.

Responsibilities

• Provide education, materials, information and assistance to new and existing homeowners.
• Perform compliance checks and document violations with photos and records.
• Issue violations referencing property maintenance and aesthetics.
• Track and coordinate the fine process.
• Review architectural requests for proper submission.
• Respond to resident calls and emails professionally.
• Submit work orders to maintenance staff and vendors as needed.
• Receive and process assessment payments and deposits.
• Handle weekly debit card transactions and deposits.
• Greet residents, guests, and vendors at the association office.

Skills

HOA operations

Time management

Confidentiality

Customer service

MS Office

Communication skills

Tools

MS Office

Outlook

Word

Excel

Job description

CCMC is seeking a Compliance Coordinator for a large master-planned community in Arizona. You will support multiple departments, collaborate with the Community Manager and help homeowners maintain property standards.

Responsibilities include educating homeowners, performing compliance checks, issuing violations, processing payments, and coordinating with maintenance and vendors. A valid driver's license and vehicle are required, with after-hours flexibility and travel as needed.