HOA Compliance & ARC Coordinator

Group Jazz; Diamond Bar (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Group Jazz in Diamond Bar, CA seeks a Compliance Coordinator to perform inspections of all residential and common properties and ensure adherence to Governing Documents, Rules & Policies, and Design Guidelines.

Responsibilities include preparing inspection reports using company software (Vantaca), collaborating with the Architectural Review Committee to develop compliant procedures, and creating educational materials for members.

Qualifications

• Bachelor’s degree from a four‑year college or university, or 1–2 years related experience and/or training, or an equivalent combination of education and experience.
• Ability to read, analyze, and interpret common documents and communicate effectively with diverse stakeholders.
• Strong written and verbal communication skills and professional presence.

Responsibilities

• Perform compliance inspections of all residential and common properties.
• Prepare inspection reports using company software (Vantaca) and advance and step accordingly.
• Collaborate with the Architectural Review Committee (ARC) to develop and recommend policies and procedures for compliance for both internal staff and external customers (members).
• Develop and distribute educational materials (emails) on compliance consistent with the Governing Documents, including Rules & Policies and Design Guidelines.
• Prepare and distribute completed ARC applications to committee members on a weekly basis for their review.
• Advance or step ARC action items as appropriate.
• Prepare and distribute ARC meeting agenda, minutes, and associated materials at least three days before the ARC meeting(s).
• Attend ARC meetings, facilitate discussion, and provide input.
• Ensure that compliance is performed in a manner consistent with established standards.
• Identify and develop plans for overall compliance with residential policies and guidelines for review by the General Manager.
• Prepare a monthly compliance report for the Regular Board Meetings.
• Interact professionally with the public (members, vendors, builders, etc.). Respond to customer calls in a timely manner and follow up where applicable to ensure issues are resolved.
• Attend manager meetings weekly, identify and solve problems, and communicate with Department Heads.
• Prepare for and attend monthly Board Meetings to advise the Board of Trustees on details of appealed violations, facilitating clarity.

Skills

Attention to detail

Communication skills

Analytical thinking

Education

Bachelor’s degree or equivalent combination of education and experience

Tools

Vantaca software

Word processing & spreadsheets

Email & reporting tools

Job description

Group Jazz in Diamond Bar, CA seeks a Compliance Coordinator to perform inspections of all residential and common properties and ensure adherence to Governing Documents, Rules & Policies, and Design Guidelines.

Responsibilities include preparing inspection reports using company software (Vantaca), collaborating with the Architectural Review Committee to develop compliant procedures, and creating educational materials for members.