Architectural Compliance Coordinator

Associa; Sterling (VA); On-site; USD 35,000 - 45,000; Full time

Job summary

A community management firm is seeking an Architectural Compliance Coordinator in Sterling, VA. This entry-level role involves inspecting the community for HOA compliance, documenting findings, assisting homeowners with necessary forms, and processing design guidelines. Strong communication skills and at least 2 years of administrative experience are required. This is a full-time position with a focus on customer service.

Qualifications

• 2+ years of administrative and customer service experience.
• Self-motivated with good time management skills.
• Valid driver’s license required.

Responsibilities

• Inspect the community to ensure compliance with HOA Rules and Regulations.
• Create and send out HOA Violation notices.
• Assist homeowners with Architectural Review Forms.
• Review and process code enforcement and design guidelines.

Skills

Attention to detail

Excellent written and spoken communication skills

Customer service focus

Conflict resolution techniques

Education

High School Diploma or GED

Job description

About Associa

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Associa is hiring an Architectural Compliance Coordinator for its large‑scale community in Sterling, VA.

Daily responsibilities:

• Walk / drive and inspect the community to ensure homeowners are following the HOA Rules and Regulations, the community is well-cared for, maintenance concerns are attended to, and cleanliness is maintained.
• Take notes and document findings. Create and send out HOA Violation notices. Follow‑up to ensure correction is made.
• Assist homeowners in completing the Architectural Review Forms and submit to the Board of Directors for approval.
• Review, evaluate, maintain, and process the code enforcement and review design guidelines.
• Follow‑up and collaborate with committee members.
• Other duties as assigned.

Requirements

• High School Diploma or GED required.
• 2+ years of administrative and customer service experience.
• Attention to detail, ability to prioritize tasks, self‑motivated, and manage time well.
• Excellent written and spoken communication skills.
• Customer service focused and team oriented.
• Conflict resolution techniques.
• Valid driver’s license required.

We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law.

Seniority level

Entry level

Employment type

Full‑time

Job function

Legal