Community Standards & HOA Compliance Specialist

Capital Consultants Management Corporation; Texas; On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits package

Wellness program

Company-matching 401k contributions

Paid time off (PTO)

Paid parental leave

Training and educational assistance

Employee Assistance Program

Disability and life insurance

Pet insurance

Job summary

Capital Consultants Management Corporation is seeking a Community Standards Coordinator to deliver exceptional service to residents. You will handle inquiries, explain HOA documents, and assist with violations and architectural reviews.

You may conduct property inspections, document issues, and prepare materials for committee review, while adhering to confidentiality and schedule flexibility.

Qualifications

• Strong customer service skills and confidentiality
• Able to manage time and organize multiple tasks
• Excellent written and verbal communication; phone etiquette
• Must pass pre-employment screen and background check

Responsibilities

• Maintain high level of customer service for resident inquiries
• Answer phone and emails; provide information on HOA documents and violations
• Conduct property drives and inspections
• Issue violations with references to maintenance/appearance
• Document and photograph violations; assist with Architectural Review process
• Prepare applications for committee review

Skills

Customer service

Time management

Organizational skills

Attention to detail

Effective communication

Education

CAM license preferred

Tools

MS Office

Job description

Capital Consultants Management Corporation is seeking a Community Standards Coordinator to deliver exceptional service to residents. You will handle inquiries, explain HOA documents, and assist with violations and architectural reviews.

You may conduct property inspections, document issues, and prepare materials for committee review, while adhering to confidentiality and schedule flexibility.