HOA Community Manager — Board Liaison & Budget Oversight

FirstService Residential; San Francisco (CA); Hybrid; USD 85,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401K match

Paid holidays

Tuition reimbursement

Legal services

Domestic partner coverage

Health savings account

Flexible spending account

Job summary

FirstService Residential is seeking a Community Manager in San Francisco to oversee multiple homeowners associations, advising the Board, homeowners and vendors. You will apply independent judgment, manage budgets, financials and vendor relations while ensuring compliance with laws and company standards.

The role requires strong communication, organizational skills and the ability to participate in evening meetings. CMCA is preferred; degree or equivalent experience beneficial.

Qualifications

• Excellent customer service and relationship building background/skills.
• Demonstrate effective communication skills with board, homeowners and vendors.
• Collaborative decision-making and problem solving.
• Ability to read and understand financial statements and budgets.
• CMCA strongly desired or must be obtained within 2 years.
• Draft correspondence and reports and respond to inquiries effectively.
• Strong organizational skills and time management in a fast-paced environment.
• Ability to work independently and in a team; attend night meetings as required.
• Weekend work may be required; proficient with MS Office.

Responsibilities

• Advise Board of Directors and manage associations across communities.
• Coordinate and participate in board and client meetings; prepare agendas and packets.
• Ensure compliance with civil codes, policies, and regulatory guidelines.
• Oversee budgeting, financial statements, invoices, and delinquency monitoring.
• Manage vendor relations, RFPs, and document retention.
• Provide content for community website/newsletter per Board direction.
• Ensure safety compliance and adherence to SOPs.

Skills

Customer service

Relationship building

Communication

Financial literacy

Draft correspondence

Organizational skills

Deadlines management

Independent work

Night meetings

Weekend work

MS Office

CMCA preferred

Education

Four-year degree preferred

CMCA preferred; within 2 years

Tools

Microsoft Word

Microsoft Outlook

Excel

Job description

FirstService Residential is seeking a Community Manager in San Francisco to oversee multiple homeowners associations, advising the Board, homeowners and vendors. You will apply independent judgment, manage budgets, financials and vendor relations while ensuring compliance with laws and company standards.

The role requires strong communication, organizational skills and the ability to participate in evening meetings. CMCA is preferred; degree or equivalent experience beneficial.