HOA Community Association Manager

Associa; San Mateo (CA); Hybrid; USD 85,000 - 95,000; Full time

Job summary

Associa’s Common Interest Management Services (CIMS) in Northern California is seeking a full-time HOA Community Association Manager to join our San Mateo team. The role focuses on day-to-day management of homeowner associations with a hybrid work setup and a comprehensive benefits package.

The ideal candidate brings 3+ years of HOA management experience, strong communication skills, organizational prowess, and a service-driven attitude.

Qualifications

• Three years experience in HOA management or residential property management.
• High School diploma or GED required.
• Strong written and verbal communication skills.
• Strong organizational, time management and computer skills.
• Adept at managing strong personalities, responsive to client needs and ability to run efficient meetings.
• Must have strong customer service skills and a pleasant and professional demeanor.
• Ability to multitask and work independently.
• Candidate must be professional, confident and service-driven.
• Must have reliable transportation and a valid driver's license to commute to HOAs as needed.
• CAI and/or CACM Certification(s) a plus.

Responsibilities

• Provide leadership and consulting to clients on management and oversight of their community.
• Provide exceptional customer service to owners in assigned communities.
• Communicate with Board of Directors, vendors, contractors, and homeowners within the communities.
• Conduct inspections on work done by 3rd party vendors and to enforce the rules and regulations of the community.
• Attend evening board meetings and write minutes of each meeting.
• Manage 3rd party vendors.
• Limited project management responsibilities.
• Writing letters and newsletters.
• Create and maintain budgets.
• Review financial information as prepared by the internal accounting departments.
• Driving to local HOA locations.

Skills

HOA management

Customer service

Communication

Organization

Time management

Multitasking

Professional demeanor

Education

High School diploma or GED

Tools

Computer skills

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Build Your Future, Strengthen Communities – Grow with CIMS

One of the fastest-growing HOA management companies in Northern California is looking for a full time HOA Community Association Manager to join our team in San Mateo! Common Interest Management Services, an Associa company, is a leader in innovative HOA solutions with seven offices across the Bay Area and Central Valley. We're committed to improving communities and delivering outstanding service—come join our team!

Learn More About CIMS:

https://commoninterest.com/

Why Work at CIMS?

At CIMS, we offer a vibrant and supportive workplace where your work makes a real impact. With growth opportunities and benefits, CIMS is the ideal spot to launch a fulfilling career in the HOA industry. We offer a comprehensive benefits package, including medical, dental, and vision insurance, a 401K plan with a match, vacation, sick, and holiday pay. We have a Social Committee that organizes fun company events like our Summer Picnic, Holiday Celebration, and virtual team-building activities!

How You’ll Make An Impact

The successful candidate will provide day-to-day property management services for a portfolio of homeowner associations. This is a full time, exempt hybrid position with a comprehensive benefits package: $85,000 - $95,000/year,direct experience highly considered.

• Provide leadership and consulting to clients on management and oversight of their community
• Provide exceptional customer service to owners in assigned communities
• Communicate with Board of Directors, vendors, contractors, and homeowners within the communities
• Conduct inspections on work done by 3rd party vendors and to enforce the rules and regulations of the community
• Attend evening board meetings and write minutes of each meeting
• Manage 3rd party vendors
• Limited project management responsibilities
• Writing letters and newsletters
• Create and maintain budgets
• Review financial information as prepared by the internal accounting departments
• Driving to local HOA locations

Requirements

What You Bring

• Three years experience in HOA management or residential property management
• High School diploma or GED
• Strong written and verbal communication skills
• Strong organizational, time management and computer skills
• Adept at managing strong personalities, responsive to client needs and ability to run efficient meetings
• Must have strong customer service skills and a pleasant and professional demeanor
• Ability to multitask and work independently
• Candidate must be professional, confident and service-driven
• Must have reliable transportation and a valid driver's license to commute to HOAs as needed.
• CAI and/or CACM Certification(s) a plus

The primary location for this position is1720 S. Amphlett Boulevard Ste. 130, San Mateo, CA 94402

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.