Community Account Manager

Associa; Stockton (CA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K plan

Vacation and holiday pay

Team events

Job summary

Associa's Common Interest Management Services, an Associa Company, is seeking a full-time HOA Community Association Manager to join our Stockton team. This on-site role focuses on delivering exceptional HOA management services for multiple communities and coordinating with boards, vendors, and residents.

You will conduct site inspections, manage budgets, and participate in board meetings, providing leadership on best practices for community oversight. A CAI/CACM certification is a plus.

Qualifications

• Three years of experience in professional HOA management or related property management.
• Reliable transportation and valid driver's license to commute to HOAs as needed.
• Strong customer service and professional demeanor.
• Ability to multitask, work independently and deliver results.
• Strong written and verbal communication; calm under pressure.

Responsibilities

• Provide day-to-day property management services for a portfolio of homeowner associations.
• Interact with Boards of Directors, vendors and homeowners.
• Conduct onsite inspections and enforce community rules.
• Attend evening board meetings and document minutes.
• Manage third-party vendors and budgets; write letters/newsletters.

Skills

Customer service

Communication

multitask

Independence

Organization

Education

High School diploma

Bachelor's degree desirable

Tools

Microsoft Office

Teams

Adobe

Outlook

Job description

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

HOA Community Association Manager

Build Your Future, Strengthen Communities – Grow with CIMS.

Common Interest Management Services, an Associa Company, is one of the fastest-growing HOA management companies in Stockton and looking for a full time HOA Community Association Manager to join our team in office! We're committed to improving communities and delivering outstanding service—come join our team!

Learn More About CIMS:

https://commoninterest.com/

Why Work at CIMS?

At CIMS, we offer a vibrant and supportive workplace where your work makes a real impact. With growth opportunities and benefits, CIMS is the ideal spot to launch a fulfilling career in the HOA industry. We offer a comprehensive benefits package, including medical, dental, and vision insurance, a 401K plan, Vacation, and holiday pay. We organize fun company events like our Summer Picnic, Holiday Celebration, and team-building activities!

How You’ll Make An Impact

The successful candidate will provide day-to-day property management services for a portfolio of homeowner associations as detailed below:

• Provide customer service to owners in the communities they serve.
• Work with Board of Directors, vendors, contractors, and homeowners within the communities.
• Conduct onsite inspections to oversee work done by 3rd party vendors and enforce the rules and regulations of the community.
• Attend evening board meetings; write minutes of each meeting.
• Managing 3rd party vendors.
• Write letters and newsletters.
• Create budgets.
• Review financial information as prepared by the internal accounting departments
• Provide leadership and consulting with our clients on best practices in regard to the management and oversight of their community.
• Limited project management responsibilities.

Salary will be based on experience: $80,000-$90,000/year depending on experience.

Requirements

What you bring:

• Three years of experience in professional HOA management or relevant field of property management
• Must have reliable transportation and a valid driver's license to commute to HOAs as needed
• High School diploma (required); Bachelor's degree in a related field desirable
• Strong customer service skills and a pleasant and professional demeanor
• Ability to multitask, work independently, and deliver results
• Professional, confident, service-driven, maintain calm under pressure
• Strong written and verbal communication skills
• Strong organizational and computer skills with Microsoft Office, Teams, Adobe and Outlook
• Responsive to client/team requests, able to manage strong personalities, and run organized and efficient meetings
• CAI and/or CACM Certification(s) a plus
• Working knowledge of homeowner associations and familiarity with communities in the Central Valley

Location: 2800W. March Lane Ste. 210 Stockton, CA 95219

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.