HOA & Community Admin Support Specialist

AAM Brand; Tempe (AZ); Sur place; USD 38 000 - 52 000; Plein temps

Résumé du poste

Associated Asset Management in Tempe, AZ is seeking a detail-oriented administrative professional to support Community Managers, assist residents, and help communities run smoothly. The role involves customer service, preparing/mailing violation letters, and handling essential administrative duties to keep projects organized.

Primary responsibilities include supporting Community Managers, addressing homeowner inquiries, tracking submittals, and coordinating BOD meetings.

Qualifications

• 3 years of full-time, paid administrative support experience in an office environment involving customer service both in person and over the phone.
• Bilingual ability (English and Spanish) is preferred.
• High School diploma or better is required.

Responsabilités

• Provides direct support to assigned Community Managers to meet community standards.
• Addresses customer issues and ensures long-term solutions.
• Provides customer service to homeowners via phone and email.
• Maintains processes for tracking architectural submittals and boards meeting logistics.
• Assists with preparing and mailing violation letters and related administrative tasks.

Connaissances

Customer service

Administrative support

Multitasking

Communication skills

Microsoft Office

Formation

High School or better

Outils

Microsoft Office

Description du poste

Associated Asset Management in Tempe, AZ is seeking a detail-oriented administrative professional to support Community Managers, assist residents, and help communities run smoothly. The role involves customer service, preparing/mailing violation letters, and handling essential administrative duties to keep projects organized.

Primary responsibilities include supporting Community Managers, addressing homeowner inquiries, tracking submittals, and coordinating BOD meetings.