HOA & Community Operations Assistant

Paycom - ATS; Phoenix (AZ); On-site; USD 63,039,000 - 65,904,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life and Disability Insurance

HSA

FSA

Education Reimbursement

401K matching

Employee Assistance Program (EAP)

11 paid Holidays

Job summary

RealManage is seeking an Assistant Community Association Manager in Phoenix, AZ to support the Community Association Manager and oversee day-to-day operations of assigned communities. You will help ensure compliance, serve homeowners and boards, and manage documentation.

Responsibilities include responding to inquiries, coordinating meetings, tracking finances, and enforcing community rules. This role emphasizes organized, customer-focused service and offers growth within a values-based

Qualifications

• Previous experience in property management, HOA/condominium management, real estate, hospitality, or a related field is preferred
• Strong organizational skills with the ability to prioritize and multitask effectively
• Excellent verbal and written communication skills
• Positive, customer-focused attitude with a professional demeanor
• Proficiency in Microsoft Office (Word, Excel, Outlook); experience with property management software is a plus
• Ability to work independently and collaboratively in a dynamic, fast-paced environment

Responsibilities

• Provide administrative and operational support to the Community Association Manager across multiple communities.
• Respond promptly and professionally to homeowner and Board inquiries, ensuring high-quality customer service.
• Assist in the preparation and distribution of meeting agendas, Board packets, and meeting minutes.
• Coordinate with vendors and contractors to ensure timely, high-quality service and adherence to community standards.
• Support financial processes, including invoice tracking, budget monitoring, and assessment follow-up, under the direction of the CAM.
• Conduct regular property inspections and assist with enforcement of community rules and regulations.
• Maintain organized and accurate records, reports, and documentation in line with company and association requirements.
• Help plan and coordinate community events and communication efforts.
• Perform other duties as assigned to support the effective management of assigned communities.

Skills

Strong organizational skills

Excellent verbal and written коммуника

Tools

Microsoft Office

Property management software

Job description

RealManage is seeking an Assistant Community Association Manager in Phoenix, AZ to support the Community Association Manager and oversee day-to-day operations of assigned communities. You will help ensure compliance, serve homeowners and boards, and manage documentation.

Responsibilities include responding to inquiries, coordinating meetings, tracking finances, and enforcing community rules. This role emphasizes organized, customer-focused service and offers growth within a values-based