HOA Administrative Assistant: Shape Community Experience

Associa; Bedford (MA); On-site; USD 30,000 - 33,000; Full time

Job summary

The Dartmouth Group in Shrewsbury, MA is seeking an Administrative Assistant to support the Onsite Manager and site staff. You will handle communications, coordinate meetings, and assist residents and board members with day-to-day requests.

This role requires strong written and verbal communication, attention to detail, and the ability to multi-task in a fast-paced community setting. Onsite teamwork and customer service are essential.

Qualifications

• High school diploma or GED equivalent required.
• 1+ years of onsite customer service, administrative clerical, or front desk experience.
• Strong communication skills (written and spoken).
• High levels of attention to detail, initiative, accountability, and adaptability.
• Must meet deadlines and multi-task.
• Must build strong relationships at all levels: team members, site staff, residents, and board members.

Responsibilities

• Draft communications and documents for management, residents, and board members.
• Manages ongoing, incoming communications.
• Maintains condominium documents; contracts, regulations, phasing, violations, and related correspondence.
• Provides administrative and customer support to Property Manager including coordination of monthly meetings, facilitating maintenance requests, scheduling appointments, and unit owner requests.
• Provides administrative support to residents during the sale and/or refinancing of unit(s) and modification requests/approvals.
• Business partner to Property Managers and board of directors, advocate for residents; database management for property.
• Other duties as assigned.

Skills

Communication

Attention to detail

Deadline-driven

Multi-tasking

Relationship building

Education

High school diploma or GED

Job description

The Dartmouth Group in Shrewsbury, MA is seeking an Administrative Assistant to support the Onsite Manager and site staff. You will handle communications, coordinate meetings, and assist residents and board members with day-to-day requests.

This role requires strong written and verbal communication, attention to detail, and the ability to multi-task in a fast-paced community setting. Onsite teamwork and customer service are essential.