Onsite HOA Administrative Assistant - Detail-Oriented & Customer-Focused

Associa; United States; On-site; USD 30,000 - 33,000; Full time

Job summary

The Dartmouth Group is hiring an Administrative Assistant to support its HOA/condominium community in Shrewsbury, MA. The Administrative Assistant will support the onsite Manager and site staff to deliver seamless customer service to residents and board members.

Essential duties include drafting communications, managing incoming communications, maintaining condominium documents, coordinating meetings, and assisting with maintenance requests and resident transactions.

Qualifications

• High school diploma or GED required.
• 1+ years of onsite customer service, administrative clerical, or front desk experience.
• Strong written and verbal communication skills.
• Ability to meet deadlines and multitask.

Responsibilities

• Draft communications and documents for management, residents, and board members.
• Manage ongoing, incoming communications.
• Maintain condominium documents, contracts, regulations, and related correspondence.
• Provide administrative and customer support to the Property Manager, including coordination of monthly meetings and maintenance requests.
• Assist residents with sales/refinancing and modification requests/approvals.
• Collaborate with Property Managers and board of directors to advocate for residents.
• Other duties as assigned.

Skills

Strong communication

Attention to detail

Multi-tasking

Relationship building

Education

High school diploma or GED

Job description

The Dartmouth Group is hiring an Administrative Assistant to support its HOA/condominium community in Shrewsbury, MA. The Administrative Assistant will support the onsite Manager and site staff to deliver seamless customer service to residents and board members.

Essential duties include drafting communications, managing incoming communications, maintaining condominium documents, coordinating meetings, and assisting with maintenance requests and resident transactions.