HOA Administrative Assistant – Onsite Resident Support

Associa; Bedford (MA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

None

Job summary

Associa's Dartmouth Group is hiring an Administrative Assistant to support its HOA/condominium community in Shrewsbury, MA. The role assists the Onsite Manager and site staff to deliver seamless customer service to residents and board members.

Key duties include drafting communications, managing ongoing correspondence, maintaining condominium documents, coordinating monthly meetings, and supporting maintenance requests and owner inquiries. Equal opportunity employer.

Qualifications

• 1+ years of onsite customer service, administrative clerical, or front desk experience.
• Strong written and spoken communication skills.
• High attention to detail, initiative, accountability, and adaptability.
• Ability to meet deadlines and multi-task.

Responsibilities

• Draft communications and documents for management, residents, and board members.
• Manage ongoing communications and maintain condominium documents.
• Provide administrative support to the Property Manager, including meetings and maintenance requests.
• Support residents during sales, refinancing, or modification requests/approvals.
• Assist with database management and coordination with the board and staff.

Skills

Onsite customer service

Strong communication

Attention to detail

Deadline driven

Relationship building

Education

High school diploma or GED

Job description

Associa's Dartmouth Group is hiring an Administrative Assistant to support its HOA/condominium community in Shrewsbury, MA. The role assists the Onsite Manager and site staff to deliver seamless customer service to residents and board members.

Key duties include drafting communications, managing ongoing correspondence, maintaining condominium documents, coordinating monthly meetings, and supporting maintenance requests and owner inquiries. Equal opportunity employer.