Assistant Community Manager

Associa; Lexington (MA); Hybrid; USD 33,000 - 36,000; Full time

Job summary

The Dartmouth Group in Lexington, MA is hiring an Assistant Community Manager to support its communities in the Lexington, MA area. Hours: Mon–Fri, 8:30 am–5:00 pm with occasional night meetings; hybrid schedule after 90 days.

You will draft communications, manage incoming messages, maintain condo records, and support managers, residents, and boards. Ideal candidates have a high school diploma or GED, 1+ year in a fast-paced admin/customer role, and strong Microsoft Office skills; familiarity

Qualifications

• High school diploma or GED required.
• 1+ year in a fast-paced, customer service and administrative role.
• Excellent written and spoken communication.
• High levels of attention to detail, initiative, accountability, and adaptability.
• Ability to meet deadlines and manage multiple deadlines.
• Ability to build strong relationships with team members, residents and board members.
• Microsoft Office skills; experience with property management databases is a plus.

Responsibilities

• Draft communications and documents for management, residents, and board members.
• Manages ongoing communications from Portfolio Managers, Site Staff, Board Members, Residents, Accounting, and Team members in a timely fashion.
• Maintain condominium documents; contracts, regulations, phasing, violations, and all related correspondence.
• Provides administrative and customer support to Portfolio and Community Managers, including coordination of monthly meetings, facilitating maintenance requests, scheduling appointments, and unit owner requests.
• Provides administrative support to residents during the sale and/or refinancing of unit(s) and modification requests/approvals.
• Business partner to Portfolio Managers and board of directors, advocate for residents.
• Database management for assigned properties.
• Other duties as assigned.

Skills

Communication skills

Customer service

Time management

Attention to detail

Relationship building

Education

High school diploma or GED

Tools

Microsoft Office

Property management databases

Job description

The Dartmouth Group is hiring an Assistant Community Manager to support its communities in the Lexington, MA area.

Hours: Monday through Friday, 8:30 am - 5:00 pm (and additional infrequent night meetings with advanced notice). The ability to work a hybrid schedule (After 90 days, subject to change).

Essential Functions

• Draft communications and documents for management, residents, and board members.
• Manages ongoing, incoming communications from; Portfolio Managers, Site Staff, Board Members, Residents, Accounting, and Team members in a timely fashion.
• Maintain condominium documents; contracts, regulations, phasing, violations, and all related correspondence.
• Provides administrative and customer support to Portfolio and Community Managers, including coordination of monthly meetings, facilitating maintenance requests, scheduling appointments, and unit owner requests.
• Provides administrative support to residents during the sale and/or refinancing of unit(s) and modification requests/approvals.
• Business partner to Portfolio Managers and board of directors, advocate for residents.
• Database management for assigned properties.
• Other duties as assigned.

Hourly pay rate: $24-$26.

Requirements

• High school diploma or GED equivalent is required.
• 1+ year ofexperience in a fast-paced, customer service and administrative role.
• Excellentcommunication skills (both written and spoken).
• High levels of attention to detail, initiative, accountability, and adaptability.
• Must be able to meet deadlines and manage multiple deadlines.
• Must be able to build strong relationships at all levels: team members, site staff, residents, and board members.
• Strong Microsoft Office skills and experience with property management databases would be a plus.

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com .