Administrative Assistant - HOA Operations & Board Support

Associa; Lewes (DE); On-site; USD 23,000 - 26,000; Full time

Job summary

Associa is seeking an Administrative Assistant to manage phones, emails, and written correspondence for homeowners, vendors, and board members. The role requires 1+ year of corporate front desk admin experience, strong communication, and MS Office skills.

Hours are Monday–Thursday 8:30am–5:00pm and Friday 8:30am–4:00pm, with occasional Saturday or evening meetings. The position supports daily HOA operations, including record maintenance, meeting preparations, and processing payments and notices.

Qualifications

• High School diploma or GED required.
• 1+ year corporate front desk admin experience required.
• Excellent communication and customer service skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

• Answer phones, respond to emails, and manage communications.
• Assist with resale and certificate procedures.
• Enter and update homeowner and community data in the database.
• Prepare meeting folders and materials for managers.
• Schedule meeting locations and ensure room setup for meetings.
• Process invoices and notices to owners and handle payments.

Skills

Excellent communication

Customer service

Proactive

Attention to detail

Follow-up skills

Team oriented

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Associa is seeking an Administrative Assistant to manage phones, emails, and written correspondence for homeowners, vendors, and board members. The role requires 1+ year of corporate front desk admin experience, strong communication, and MS Office skills.

Hours are Monday–Thursday 8:30am–5:00pm and Friday 8:30am–4:00pm, with occasional Saturday or evening meetings. The position supports daily HOA operations, including record maintenance, meeting preparations, and processing payments and notices.