Community Association Admin & Office Specialist

Associa; Rohnert Park (CA); On-site; USD 28,000 - 33,000; Full time

Job summary

Associa in the United States is seeking an Administrative Assistant to support multiple communities and assist the General Manager with office tasks, customer service, and as the first contact for homeowners and vendors, including nights and weekends.

Responsibilities include updating documents in C3 and TownSq, handling mail, processing print jobs, reviewing work orders, coordinating amenity rentals, and preparing board packets.

Qualifications

• Knowledge of Microsoft Office products (Word, Excel, Outlook) at a proficient level.
• Professional business correspondence and communication skills.
• Ability to interpret verbal and written instructions.
• Must be able to prioritize, meet deadlines, and work well in a team.
• Ability to maintain confidentiality and discretion.

Responsibilities

• Update and file association documents for the Community Manager and General Manager.
• Serve as initial contact for homeowners and vendors, in person or by phone.
• Process mail, print jobs, scanning, and faxing as general office support.
• Review work orders, run reports, contact vendors, and update in TownSq, C3, and Branch Access.
• Coordinate amenity rentals, walk-throughs with residents, and notify janitorial staff.
• Prepare board packages and assist with monthly in-house mailings as needed.
• Restock supplies and support recreation center management.

Skills

MS Office

Email etiquette

Organization

Confidentiality

Customer service

Education

High School Diploma or GED

Tools

TownSq

C3

Branch Access

Job description

Associa in the United States is seeking an Administrative Assistant to support multiple communities and assist the General Manager with office tasks, customer service, and as the first contact for homeowners and vendors, including nights and weekends.

Responsibilities include updating documents in C3 and TownSq, handling mail, processing print jobs, reviewing work orders, coordinating amenity rentals, and preparing board packets.