HMIS Data Quality & Compliance Specialist

Metropolitan Government of Nashville and Davidson County; Nashville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Vacation days (10) per year

Sick days (1 per month)

Paid holidays (12)

ADA accommodations

Job summary

Metropolitan Government of Nashville and Davidson County is seeking an HMIS Data Quality and Monitoring Coordinator to support the Office of Homeless Services. You will ensure HMIS data quality, confidentiality, and system use across participating agencies, implementing data quality and monitoring plans and facilitating corrective actions.

The role involves coordinating with HMIS committees, maintaining dashboards, and supporting HUD reporting while upholding policy compliance and privacy

Qualifications

• Four Years of experience in information technology systems support or programming.
• Additional education in social work or related field may be considered in lieu of experience. (1:1 Ratio) *
• Accreditations earned in a foreign institute are encouraged to apply.

Responsibilities

• Support HMIS Participating Agencies to ensure consistent understanding of grant and program nuances.
• Work with HMIS Participating Agencies to clarify and meet funding-specific data requirements.
• Communicate HMIS system-related information and updates to participating agencies.
• Create, execute, and revise project work plans for agencies; monitor changes in HMIS use.
• Assist with complex Help Desk inquiries and provide customer service and troubleshooting.
• Participate in quarterly HMIS evaluation activities.
• Update and maintain HMIS data dashboards and team-generated reports.
• Lead development and improvement of monitoring processes for HUD and local compliance related to data collection, entry, retrieval, reporting, and client confidentiality.
• Implement and monitor quarterly data quality checks using the Data Quality Monitoring Plan self-check tool.
• Conduct annual HMIS Participating Agency data quality monitoring and data security review visits.
• Document findings based on the Data Quality Monitoring Plan.
• Support agencies in running their own reports and addressing data quality issues.
• Create and implement the HMIS Data Privacy and Security Plan; conduct monitoring aligned with policies.
• Coordinate with HMIS Committees and CoC partners to update Policies and Procedures, Data Quality Plan, Data Security Plan, and related documents.
• Maintain project management documentation and progress in Asana.
• Staff CoC Committee meetings as assigned.
• Support the work of the HMIS Manager and CE Manager.
• Other duties as assigned.

Skills

IT systems support

Data quality monitoring

Customer service

Education

Master's degree in social work

Bachelor's degree in a related field

Tools

Asana

HMIS software

Job description

Metropolitan Government of Nashville and Davidson County is seeking an HMIS Data Quality and Monitoring Coordinator to support the Office of Homeless Services. You will ensure HMIS data quality, confidentiality, and system use across participating agencies, implementing data quality and monitoring plans and facilitating corrective actions.

The role involves coordinating with HMIS committees, maintaining dashboards, and supporting HUD reporting while upholding policy compliance and privacy