HIPAA-Savvy Medical Records ROI Specialist

Cibola General Hospital; Grants (NM); On-site; USD 38,000 - 56,000; Full time

Job summary

Cibola General Hospital is seeking an ROI Technician to process requests for patient health information in a secure and timely manner. You will verify authorizations, protect PHI, and coordinate with patients and requestors while adhering to privacy regulations.

Responsibilities include handling requests from various authorized entities, maintaining accurate records, and supporting HIM activities. A high school diploma is required, with preferred HIM coursework or an associate degree.

Qualifications

• High school diploma or GED is required.
• Associate degree or coursework in health information management preferred.
• Experience with medical records and release of information is preferred.

Responsibilities

• Receive and process requests for medical records and PHI.
• Verify authorization and patient identity before release.
• Maintain documentation and tracking of ROI requests and disclosures.
• Respond to inquiries via phone, email, mail, or in person.
• Ensure compliance with HIPAA and privacy policies.

Skills

PHI handling

HIPAA compliance

Attention to detail

Communication skills

Customer service

Education

High school diploma or GED

Associate degree in HIM or related field preferred

Tools

EHR systems

Document management software

Scanners and fax tech

Office equipment

Job description

Cibola General Hospital is seeking an ROI Technician to process requests for patient health information in a secure and timely manner. You will verify authorizations, protect PHI, and coordinate with patients and requestors while adhering to privacy regulations.

Responsibilities include handling requests from various authorized entities, maintaining accurate records, and supporting HIM activities. A high school diploma is required, with preferred HIM coursework or an associate degree.