Medical Records Specialist — HIPAA & ROI Expert

Medical Center Clinic; Pensacola (FL); Sur place; USD 35 000 - 55 000; Plein temps

Résumé du poste

Medical Center Clinic is seeking a Medical Records Specialist to support the ROI function by processing requests for medical records in compliance with policies and regulations. You will review requests, prepare records for release, and assist with timely completion of Release of Information activities.

The role involves communicating with requesting parties, maintaining ROI documentation, and ensuring confidentiality of protected health information in a fast-paced healthcare environment.

Qualifications

• Effective customer service, interpersonal, verbal, and written communication skills, with close attention to detail.
• Professionalism, integrity, and adaptability in carrying out assigned responsibilities and responding to changing operational needs.
• Computer proficiency and the ability to learn and effectively utilize new applications, equipment, and processes.
• Knowledge of Release of Information practices, patient confidentiality, HIPAA requirements.
• Ability to manage multiple tasks in a fast-paced environment with interruptions.

Responsabilités

• Perform duties associated with the preparation, generation, and distribution of medical records in accordance with departmental policies and procedures and applicable requirements.
• Provides invoices to requesting customers, as applicable, prior to the release of medical records.
• Works directly with outside physician offices to assist with closing care gaps related to future visits and/or follow-up medical documentation.
• Maintains required ROI documentation, information files, and related records in accordance with established departmental procedures.
• Utilizes applicable office equipment, systems, and applications required to perform assigned responsibilities.
• Handles incoming and outgoing telephone communications related to medical record requests, including request status, required documentation , and general Release of Information inquiries.
• Reviews medical record requests and authorizations for completeness and accuracy prior to processing.
• Monitors pending medical record requests and follows up on outstanding information or documentation, as necessary.
• Maintains the confidentiality and security of protected health information in accordance with HIPAA, organizational policies, and applicable requirements.
• Collects and processes payments associated with medical record requests, as applicable.

Connaissances

Customer service

Interpersonal skills

Verbal communication

Written communication

Attention to detail

HIPAA knowledge

Computer proficiency

Multitasking

Formation

High school diploma or GED

Description du poste

Medical Center Clinic is seeking a Medical Records Specialist to support the ROI function by processing requests for medical records in compliance with policies and regulations. You will review requests, prepare records for release, and assist with timely completion of Release of Information activities.

The role involves communicating with requesting parties, maintaining ROI documentation, and ensuring confidentiality of protected health information in a fast-paced healthcare environment.