ROI & Medical Records Specialist

Cibola Hospital; Grants (NM); On-site; USD 25,000 - 34,000; Full time

Job summary

Cibola Hospital in Grants, NM seeks an ROI Technician to process patient records requests in full compliance with HIPAA and state privacy rules. You will verify authorizations, confirm identities, and release information only to authorized requestors.

You will handle inquiries by phone, email, mail, or in person, maintain accurate logs, apply applicable fees, and support HIM workflows such as scanning and document management.

Qualifications

• High school diploma or GED required.
• Associate degree or coursework in Health Information Management, Health Information Technology, medical office administration, or related field preferred.

Responsibilities

• Receive, review, validate, and process requests for medical records and PHI.
• Verify that authorizations are complete before releasing records.
• Confirm patient identity and requestor authority as appropriate.

Skills

HIPAA knowledge

Privacy compliance

Attention to detail

Time management

Customer service

EHR systems

Data entry

Education

High school diploma or GED

Associate degree or health information coursework

Tools

EHR systems

Scanner technology

Fax systems

Job description

Cibola Hospital in Grants, NM seeks an ROI Technician to process patient records requests in full compliance with HIPAA and state privacy rules. You will verify authorizations, confirm identities, and release information only to authorized requestors.

You will handle inquiries by phone, email, mail, or in person, maintain accurate logs, apply applicable fees, and support HIM workflows such as scanning and document management.