HIPAA-Savvy Front Desk & Admin Specialist – Mental Health

Child-Focu; Mount Orab (OH); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive salaries

PTO & sick leave

Company car & mileage

On-site childcare

Wellness benefits

403(b) retirement plan

Job summary

Child Focus is seeking an Administrative Support Specialist to join our Mt. Orab team in Ohio. This full-time role supports Mental Health Therapists and Case Managers from our front office, handling phones, data entry, and patient records with HIPAA compliance in mind.

The ideal candidate is warm, detail-oriented, and able to multi-task in a fast-paced nonprofit environment, contributing to accurate charting, patient communication, and billing verification.

Qualifications

• HS Diploma or GED required.
• 1 year medical office experience preferred.
• Front office role with customer service focus.

Responsibilities

• Track clinical paperwork and maintain records.
• Answer a multi-line telephone system.
• Enter data into an EHR system and scan documents.
• Process staff documentation including opening/closing charts.
• Verify Medicaid billing and maintain audit spreadsheets.
• Communicate with outside stakeholders and provide friendly service.

Skills

Excellent customer service

Detail oriented

HIPAA compliance

Multitasking

Data entry

Education

HS Diploma/GED

Tools

EHR system

Job description

Child Focus is seeking an Administrative Support Specialist to join our Mt. Orab team in Ohio. This full-time role supports Mental Health Therapists and Case Managers from our front office, handling phones, data entry, and patient records with HIPAA compliance in mind.

The ideal candidate is warm, detail-oriented, and able to multi-task in a fast-paced nonprofit environment, contributing to accurate charting, patient communication, and billing verification.