Patient Care Front Office & Scheduling Specialist

Mindfully Behavioral Health; Fairfield (OH); On-site; USD 43,940,000 - 59,314,000; Full time

Benefits offered by this job

Health, vision, dental

Paid time off

Paid holidays + floating holiday

HSA with employer match

Dependent care FSA

Life and AD&D insurance

Short-term and long-term disability

WellWorks wellness program

Employee assistance program

401k with employer match

Job summary

Mindfully Behavioral Health in Fairfield, OH is seeking a Front Office Specialist to join our growing team. This full‑time role supports patient care by answering calls, scheduling appointments, and assisting providers with administrative tasks and TMS services.

The position requires strong communication skills, professionalism, and reliable attendance. Responsibilities include handling inquiries, documenting vitals, processing prior authorizations, and maintaining confidentiality in a

Qualifications

• Requires a high school diploma or equivalent.
• Experience as a medical receptionist in a healthcare setting is preferred.
• Knowledge of Electronic Health Records (EHR) systems helpful.

Responsibilities

• Answer the telephone promptly, screen calls, take messages, and follow up on patient issues.
• Schedule patient appointments and procedures ordered by providers.
• Collaborate with scheduling staff and providers to coordinate appointments.
• Assist with OARRS reports, prior authorizations, and information requests via fax/email.
• Adhere to office policies on attendance, confidentiality, dress code, and safety.
• Support Transcranial Magnetic Stimulation (TMS) services, including scheduling and follow‑ups (training/certification optional).
• Record patient vitals as needed and support daily office operations.

Skills

Interpersonal skills

Communication

Computer skills

Education

High School diploma

Tools

EHR (Electronic Health Records)

Job description

Mindfully Behavioral Health in Fairfield, OH is seeking a Front Office Specialist to join our growing team. This full‑time role supports patient care by answering calls, scheduling appointments, and assisting providers with administrative tasks and TMS services.

The position requires strong communication skills, professionalism, and reliable attendance. Responsibilities include handling inquiries, documenting vitals, processing prior authorizations, and maintaining confidentiality in a