Administrative Support Specialist

Child-Focu; Mount Orab (OH); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Competitive salaries

PTO & sick leave

Company car & mileage

On-site childcare

Wellness benefits

403(b) retirement plan

Job summary

Child Focus is seeking an Administrative Support Specialist to join our Mt. Orab team in Ohio. This full-time role supports Mental Health Therapists and Case Managers from our front office, handling phones, data entry, and patient records with HIPAA compliance in mind.

The ideal candidate is warm, detail-oriented, and able to multi-task in a fast-paced nonprofit environment, contributing to accurate charting, patient communication, and billing verification.

Qualifications

• HS Diploma or GED required.
• 1 year medical office experience preferred.
• Front office role with customer service focus.

Responsibilities

• Track clinical paperwork and maintain records.
• Answer a multi-line telephone system.
• Enter data into an EHR system and scan documents.
• Process staff documentation including opening/closing charts.
• Verify Medicaid billing and maintain audit spreadsheets.
• Communicate with outside stakeholders and provide friendly service.

Skills

Excellent customer service

Detail oriented

HIPAA compliance

Multitasking

Data entry

Education

HS Diploma/GED

Tools

EHR system

Job description

Description

We invest in you while working together to strengthen our community.

Administrative Support Specialist Full-Time

Child Focus

710 N. High St Mt. Orab, Ohio 45154 (Brown County)

Hours: Monday-Thursday 11:30am - 8:00pm and Friday 8:00am - 4:30pm

Pay: $15.50

Child Focus is a nonprofit agency. Our mission is to join with communities in improving the quality of life for children, families and adults. Child Focus is a leader in the industries of early childhood and behavioral health by creating responsive and innovative programs in collaboration with individuals, families, community agencies and institutions. Our early care and education, prevention and treatment programs improve coping mechanisms, provide support, promote school readiness and success and encourage growth and self-sufficiency for the children, families and adults in our community.

Our Administrative Support Specialist is part of the team that supports our Mental Health Therapist and Case Managers. Working in the front office is one of the most important roles in our agency. The ideal candidate will be warm, friendly, display excellent customer service skills, be detail-oriented, and be able to multi-task.
The primary job duties will include tracking clinical paperwork, requesting and releasing client information compliant with HIPAA regulations, answering a multi-line telephone system, entering data into an EHR, processing documentation for staff which includes opening and closing charts, scanning paperwork and running billing information to verify Medicaid, keeping an audit spreadsheet of admissions and terminations, communicating with outside stakeholders and providing friendly, supportive customer service to our clients and families.

Child Focus Excellent Benefits

• Competitive salaries
• Generous paid time off and Extended Illness benefits
• Company Car program and mileage reimbursement
• On-site childcare with employee discount
• Employee wellness benefits
• 403(b) retirement plan with generous employer match

Join our Team!

Child Focus Offers: Great Work Life Balance

Employees are supported with flexible work schedules.

Growth and Advancement Opportunities

Leadership is committed to promoting from within and growing the next generation of leaders. Personal and professional value in the work they do to support children, families and adults.

Employees are highly engaged.

Free continuing education

Child Focus financially supports employee’s professional development.

Requirements

• Required Degree: HS Diploma/ GED
• Experience Preferred: 1 year of medical office experience