Behavioral Health Front Desk & Scheduling Specialist

Anew Behavioral Health, Ohio LLC; Dayton (OH); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical Benefits

Paid Time Off

Paid Holiday

Job summary

Anew Behavioral Health, Ohio LLC in Dayton is seeking a full-time Receptionist to coordinate client scheduling, answer calls, and support front-desk operations.

You will verify insurance, collect co-pays, greet clients, update records, and assist billing with coding denials, while maintaining HIPAA compliance and a professional, welcoming environment. The role requires strong interpersonal skills and organizational abilities.

Qualifications

• Excellent interpersonal and written/verbal communication skills.
• Proficient in MS Office and able to use online EHR systems.
• Understanding of HIPAA compliance and patient privacy requirements.
• Prior experience in front-desk or scheduling roles is preferred.

Responsibilities

• Answer phones, schedule client appointments, and coordinate check-in.
• Verify insurance, collect co-pays, and update electronic records.
• Greet clients, orient to the space, and assist with paperwork.
• Support billing with coding denials and maintain professional relationships.
• Ensure accuracy of patient information and maintain HIPAA compliance.

Skills

Interpersonal skills

Organizational skills

MS Office proficiency

EHR platforms proficiency

HIPAA compliance understanding

Education

High school diploma

Associate's degree in healthcare

Tools

MS Office

Online EHR platforms

Job description

Anew Behavioral Health, Ohio LLC in Dayton is seeking a full-time Receptionist to coordinate client scheduling, answer calls, and support front-desk operations.

You will verify insurance, collect co-pays, greet clients, update records, and assist billing with coding denials, while maintaining HIPAA compliance and a professional, welcoming environment. The role requires strong interpersonal skills and organizational abilities.