HIPAA Records Release Specialist

UnityPoint Health; Urbandale (IA); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

UnityPoint Health in Urbandale, IA is seeking a detail-oriented Release of Information Specialist to manage medical record requests from patients, attorneys, insurers and healthcare partners. This role requires vigilance in validating documents, ensuring HIPAA compliance, and timely responses.

You will interact with multiple departments, log requests, coordinate with vendors, and maintain confidentiality. The position offers onsite work with standard business hours and competitive benefits.

Formación

• Must have Release of Information experience.
• Experience in hospital/clinic setting or with electronic health records.
• Strong customer service and attention to detail.

Responsabilidades

• Prepare medical information per policy and laws.
• Notify departments of court orders/subpoenas.
• Log and fulfill requests; coordinate with release of information vendor.
• Process invoices and follow up on payments.
• Validate HIPAA compliant authorizations and requests.
• Collaborate with departments to resolve HIPAA issues.
• Prioritize responses within required timeframes.
• Quality checks on records, confidentiality and invoicing.
• Maintain confidentiality of patient and facility information.
• Answer phones promptly and assist with release requests.
• Handle patient walk-in requests.
• Access and retrieve information from multiple systems.

Conocimientos

Release of Information

Customer service

Educación

High school diploma

Associate degree in Health Science

Descripción del empleo

UnityPoint Health in Urbandale, IA is seeking a detail-oriented Release of Information Specialist to manage medical record requests from patients, attorneys, insurers and healthcare partners. This role requires vigilance in validating documents, ensuring HIPAA compliance, and timely responses.

You will interact with multiple departments, log requests, coordinate with vendors, and maintain confidentiality. The position offers onsite work with standard business hours and competitive benefits.