HIPAA ROI Records Access Specialist

Intermountain Healthcare Inc.; Wheat Ridge (CO); On-site; USD 27,000 - 35,000; Full time

Job summary

Intermountain Health Lutheran Hospital in Wheat Ridge, Colorado, is seeking a Release of Information Specialist to process ROI requests in EPIC and OnBase, ensuring accuracy and confidentiality. You will verify patient identity, dates of service, and content requested, assist patients with authorization forms and MyChart, and ensure compliance with HIPAA, the 21st Century Cures Act, and related policies.

This role involves coordinating with physicians and staff, performing quality checks, and

Qualifications

• High School Diploma or Equivalent required.
• Associate or Bachelor's Degree in healthcare related field preferred.
• RHIT or RHIA certification preferred.
• One year previous office experience and/or in a healthcare setting preferred.
• Call center experience strongly preferred.

Responsibilities

• Process ROI requests in EPIC and OnBase accurately.
• Verify patient identity, dates of service and content requested.
• Ensure HIPAA and related policies are followed (Cures Act, OCR, etc.).
• Assist patients with authorization forms and MyChart guidance.
• Perform quality checks for accuracy and confidentiality.
• Provide courteous telephone service and resolve issues.

Skills

Medical terminology

EMR systems

Customer service

Epic

OnBase

PACs

Google Workspace

Detail oriented

Problem solving

Verbal communication

Written communication

Time management

Education

High School Diploma

Associate degree in healthcare

RHIT/RHIA preferred

Tools

Epic

OnBase

PACS

EMR

Job description

Intermountain Health Lutheran Hospital in Wheat Ridge, Colorado, is seeking a Release of Information Specialist to process ROI requests in EPIC and OnBase, ensuring accuracy and confidentiality. You will verify patient identity, dates of service, and content requested, assist patients with authorization forms and MyChart, and ensure compliance with HIPAA, the 21st Century Cures Act, and related policies.

This role involves coordinating with physicians and staff, performing quality checks, and