ROI Team Lead – Medical Records & HIPAA

Vital Records Control (VRC)

San Francisco (CA)

On-site

USD 65,000 - 90,000

Full time

5 hours ago
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Job summary

Vital Records Control (VRC) in the United States is seeking an ROI Team Lead to coordinate the ROI area, manage workflow, and supervise ROI Generalists I and II. The role supports the ROI Supervisor/Manager with status reports and ensures timely processing of medical information requests.

The position requires at least one year of release of information experience, strong data entry skills, and a solid understanding of HIPAA regulations.

Qualifications

  • Must have at least 1 year of release of information experience.
  • Supervise ROI Generalists I and II and support ROI Supervisor/Manager.
  • Knowledge of HIPAA guidelines and medical terminology is required.
  • Strong data entry skills including 10 Key.
  • Experience processing medical information requests from multiple delivery channels.

Responsibilities

  • Provide clear direction and set associate goals to meet deadlines.
  • Perform supervisory functions to assist ROI Supervisor/Manager.
  • Receive and evaluate written requests for medical information.
  • Interpret medical records and authorizations for release of information.
  • Review requests for compliance with policies and HIPAA before processing.
  • Generate status reports and assist with onboarding and training of ROI staff.
  • Develop and share metric reports as directed by leadership.
  • Mentor ROI staff for professional development and advancement.

Skills

Technical knowledge of computers and |
Organize and prioritize customer 0
Excellent interpersonal skills
Confidentiality laws and regulations
Delegate and assign workflow

Education

High School Diploma/GED
RHIT preferred
2 years of HIM related experience
1 year of ROI experience

Job description

Vital Records Control (VRC) in the United States is seeking an ROI Team Lead to coordinate the ROI area, manage workflow, and supervise ROI Generalists I and II. The role supports the ROI Supervisor/Manager with status reports and ensures timely processing of medical information requests.

The position requires at least one year of release of information experience, strong data entry skills, and a solid understanding of HIPAA regulations.

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