Higher Education Account Manager — Onboarding & Success

3rd Millennium Classrooms; San Antonio (TX); Vor Ort; USD 43.000 - 65.000; Vollzeit

Benefits dieser Stelle

Health, dental, and vision insurance

Health savings account (HSA) with公司匹配

401(k) with company match

Long-term Disability insurance

Paid time off and holidays

Opportunities for professional growth

Zusammenfassung

3rd Millennium Classrooms is seeking an Account Manager to support higher education partners. You will manage onboarding, course customization, technical integrations, and launch, coordinating with clients and internal teams to meet timelines and deliverables.

In this role, you'll nurture long-term client relationships, drive program engagement, manage renewals, and ensure accurate records in HubSpot and JIRA. This is an in-office position in San Antonio, TX, with comprehensive benefits.

Qualifikationen

• Experience in client onboarding, project coordination, or account management (preferred).
• Strong technical aptitude and ability to learn multiple software platforms.
• Excellent organizational and time-management skills.
• Clear verbal and written communication for technical concepts.
• Familiarity with HubSpot, JIRA, Google Workspace is a plus.

Aufgaben

• Take ownership of new higher education accounts from onboarding through launch.
• Manage multiple client implementations, timelines, and deliverables.
• Guide clients through course customization and integrations.
• Coordinate technical setup including SSO, SFTP, and bulk enrollments.
• Maintain ongoing client communications and update program documentation.
• Manage renewals, replenishments, and client reporting requests.

Kenntnisse

Organizational skills

Attention to detail

Time management

Communication skills

Independent worker

Growth mindset

Tools

HubSpot CRM

JIRA

Google Workspace

SSO / SFTP

Jobbeschreibung

3rd Millennium Classrooms is seeking an Account Manager to support higher education partners. You will manage onboarding, course customization, technical integrations, and launch, coordinating with clients and internal teams to meet timelines and deliverables.

In this role, you'll nurture long-term client relationships, drive program engagement, manage renewals, and ensure accurate records in HubSpot and JIRA. This is an in-office position in San Antonio, TX, with comprehensive benefits.