Higher-Ed CRM & Admissions Data Specialist

WCTC Corporate Training Center; City of Pewaukee (WI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package

Tuition reimbursement

Job summary

WCTC Corporate Training Center seeks a CRM Specialist to manage data-driven admissions and enrollment activities. You will drive CRM usage with staff, analyze data for targeted recruitment, and support data integrity and workflows across campus partners.

Responsibilities include training staff, maintaining data quality, and acting as a CRM administrator backup to the Director, CRM, while supporting campus priorities and strategic communications.

Qualifications

• Experience with higher education CRM solutions preferred (Technolutions Slate).
• Experience in data systems (SIS, CRM, Data Warehouse) in higher education preferred.
• Ability to manage multiple projects and priorities.
• Strong problem-solving, organizational, and communication skills.

Responsibilities

• Identify trends and opportunities in student recruitment and enrollment via CRM data.
• Monitor daily CRM operations and provide end-user support with campus partners.
• Segment prospective students by academic interests, demographics, and location for personalized communications.
• Analyze processes to find bottlenecks and improve efficiency and end-user experience.
• Collaborate with staff to troubleshoot workflows, reporting, and data integration.

Skills

Data analysis

Project management

Communication

Detail-oriented

Independent worker

Education

Bachelors in Data Science/Statistics/CS

Associate degree + 2 years related experience

Tools

Windows

Microsoft Office

Ellucian Banner

CRM systems

Job description

WCTC Corporate Training Center seeks a CRM Specialist to manage data-driven admissions and enrollment activities. You will drive CRM usage with staff, analyze data for targeted recruitment, and support data integrity and workflows across campus partners.

Responsibilities include training staff, maintaining data quality, and acting as a CRM administrator backup to the Director, CRM, while supporting campus priorities and strategic communications.